Glow Getter — Privacy Policy

Last updated: 3 November 2026

Need help with Glow Getter? Email us at tskhvedadzework@gmail.com and we'll get back to you as soon as we can.

1. Who can use the App

The App is for users 18 and older. We do not knowingly collect information from anyone under 18. If you believe someone under 18 has given us data, contact us and we will delete it.

2. Information we collect and how we collect it

• Photos (facial images): the selfie you take with your camera or choose from your photo library inside the App.
• Profile answers you enter during onboarding and scans: age, gender, goals, skin concerns, skin type, skin tone, product preferences, color quiz answers, the look you choose, and heritage (optional; you can skip it).
• Account information: your email address, which you enter to sign in, and an account identifier we create for you.
• Subscription and purchase information: purchases are processed by Apple. We receive your subscription status and transaction identifiers through Apple and RevenueCat. We never receive your card details.
• Results we create for you: your face analysis, color analysis, skincare routine, plan, and AI-generated preview images.
• Technical data: basic device information (such as device model and OS version) processed by RevenueCat to manage purchases, and server logs created when the App communicates with our server (described in section 7).

We do not use advertising or analytics tools, and we do not track you across other apps or websites.

3. How we use your information

We use your information only to:

• create your face analysis, color analysis, skincare routine, personalized plan, and AI-generated glow-up preview;
• save your results so you can view them later;
• manage your account, subscription, and scan balance (your weekly, kept and top-up scans);
• keep the App secure, prevent abuse, and fix problems;
• provide support and comply with the law.

We do not use your photos or data for advertising, and we do not sell your personal information.

4. Third-party AI services

To create your results, Glow Getter sends some of your data to third-party AI services.

Before any of your data is sent, the App shows you a screen that explains what data is sent and who receives it, and asks for your permission. Nothing is sent until you tap "Allow". If you tap "Don't Allow", no data is sent to AI services and AI features are not available.

When you give permission, your data is sent from our server (not directly from your device) to these providers:

Google LLC (Gemini API) receives:

• your selfie photo;
• your AI-generated glow-up image (in the glow-up guide);
• your profile answers: age, gender, goals, skin concerns, skin type, skin tone, product preferences, the look you chose, and heritage if you provided it;
• your color analysis results (color season, undertone, and recommended colors), to create your routine.

Google uses this data to check that the photo shows a face and to create your face analysis, color analysis, skincare routine, and plan. Your color quiz answers are not sent to Google; they are processed only on our server. We use Google's paid Gemini API service, under whose terms Google does not use your data to train or improve its models.

fal.ai (Features & Labels, Inc.) receives:

• your selfie photo and a description of the look you chose.

fal.ai uses this data only to create your glow-up preview image.

Your name, email address, account identifier, device identifiers, and IP address are never sent to these AI providers.

5. Other service providers

• Cloudflare: hosts our server, stores your photos, and keeps our server logs.
• InstantDB: our database, which stores your account, profile answers, results, and scan balance.
• RevenueCat: manages your subscription status using your account identifier.
• Apple: processes payments and subscriptions.

We share information only with the service providers listed in this policy, and with authorities if required by law. We do not sell or share your personal information for advertising.

6. Protection of your data by third parties

Every third party we share data with (Google, fal.ai, Cloudflare, InstantDB, and RevenueCat) processes it only on our behalf and only to provide the App's features. We require each of them to provide the same or equal protection of your data as described in this Privacy Policy.

7. Data retention

• Photos and AI-generated images on our server: automatically deleted after 30 days.
• Profile answers, account details, and results: kept until you delete your data.
• Cached results: color analysis and preview results may be stored in our server cache for up to 12 months, to avoid processing the same photo twice. The cache stores results only, never photos, and is not linked to your account.
• Server logs: may include your profile answers, analysis results, account identifier, and, if a request is blocked for abuse protection, your IP address. They are deleted automatically within 7 days.
• Scan balance and purchase records: kept as needed to honor your purchases and meet legal obligations.
• AI providers: Google and fal.ai may keep the data they receive for a limited period under their own terms, only as needed to provide their service, prevent abuse, and comply with the law.

8. Deleting your data and withdrawing consent

Delete your data: you can delete your account and data at any time in the App via Settings → Delete my data. This permanently deletes your account, profile answers, results, and the photos stored on our server, and it withdraws your AI consent on your device. Cached results and server logs are deleted automatically as described in section 7. Deleting your data does not cancel an Apple subscription; you can cancel it in your Apple ID settings. You can also email us to request deletion.

Withdraw consent: you can withdraw your permission to send data to AI services at any time by signing out of the App or by deleting your data in Settings. After that, no data is sent until you give permission again. You can also email us to withdraw consent.

9. International processing

Because we and our providers operate in different countries, your data may be processed outside the country where you live, including in the United States.

10. Your privacy rights

Depending on where you live, you may have the right to access, correct, or delete your data, and to withdraw consent. We do not sell your personal information. To exercise any right, use Settings → Delete my data or email us. We will not discriminate against you for exercising your rights.

11. Security

We use reasonable measures, including encryption in transit, to protect your data. No system is fully secure, but we work to keep your information safe.

12. Changes to this policy

We may update this policy. For material changes, we will notify you in the App or by other reasonable means. The "Last updated" date shows the latest version.

13. Contact

Questions about your privacy or this policy? Reach out anytime: Glow Getter, tskhvedadzework@gmail.com.